Helpdesk Solution

Streamline your processes, empower your support team and drive value across your organisation

The solution that works for you

HBS are a UK reseller for Alloy Software, selling a comprehensive, integrated IT service management & asset management solution based on ITIL principles. A perfect blend of IT service support, configuration management, and change management.

Service Management

Increase productivity within your IT Department by ensuring your support team has the best resources to do their jobs easier.

ITIL Processes

Alloy comes with out of the box ITIL processes which helps address recurring issues and speeds-up resolution times.

IT Asset Management

Discover, track and manage every asset in your IT environment from purchasing through to creating an asset and assigning it to staff members.

Network Discovery

The automatic audit process will gather an in-depth inventory of your entire network including network devices, computers and installed software.

Want to know more about Alloy’s Solution?