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Tracy’s Tech Insights

Welcome to my blog, where you’ll find IT news, opinions, tips and case studies.

GDPR

What is the meaning of GDPR? The General Data Protection Regulation (GDPR) is a legal framework that sets guidelines for the collection and processing of personal information.  There are seven key principles at the core of the GDPR.  These...

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Microsoft Renames Office 365

What's happening? Over the past couple of weeks, those of you with a Microsoft O365 Subscription would have received an email from Microsoft notifying you of their upcoming Office 365 name change.  Microsoft will be updating the names of its SMB...

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CRM System

Do I need a CRM System and if so, where do I start!?!? A Customer Relationship Management System, or CRM, is a system that helps businesses store customer contact details and track customer communication including emails and documents sent, phone...

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Are you concerned about your Data?

Are you concerned about your data? Firstly, let’s start with the meaning of Data security.  This refers to the process of protecting data from unauthorized access and data corruption. Data security includes data encryption, tokenization, and key...

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Moving your Meetings Online

An Introduction to Zoom WOW, last week has passed in a blur and yet everything I have been doing has completely changed!  Given I’m in IT, you’d think I’d be very used to online meetings, but actually prior to last week, I had only ever used Zoom...

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PC Maintenance

PC Maintenance

Below is my top list of monthly MUST DO's to ensure your computer or laptop runs smoothly, not to mention prevent most computer problems too:   Backup Data: If you’re not backing up your data daily, at least do a monthly backup.  If you were...

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Case Study : 2020 Business Law Website Design

Intro 2020 Business Law is a legal consultancy providing business law support for SMEs. We are based in Amesbury but thanks to embracing technology we are able to cover the whole of England and Wales.   Challenges Prior to working with HBS we...

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4 Common Mistakes with Cloud Migration

4 Common Mistakes with Cloud Migration

Ready to Move to the Cloud?  Be aware of 4 of the common mistakes Companies tend to make, so you can avoid making them during your cloud migration.   Moving to the cloud requires a solid strategy. If you rush your migration you will more than...

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Case Study : Rostrvm Solutions Asset Management

Case Study : Rostrvm Solutions Asset Management

Intro Rostrvm Solutions Limited is a contact centre software company. Based in Woking, Surrey we design, develop and support the Rostrvm suite of applications that make call centres, contact centres and back office operations efficient through call...

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